After becoming finalists for Seth Godin's Bullmarket (we made it too), we were tasked with asking clients what we did that was special. The results were better than we could imagine so we've decided to post them here.

While we're happy to simply post these here for our ego, we also see this as a challenge to ourselves. By reading these, you will have an expectation for dealing with us, thus, these are our new benchmarks for service. As we improve (and our clients let us know) the bar will continue climbing. Challenge us on these...please!

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9th November 2009 at 12:28

Cida City Campus

Hi Donovan,
This email serves to communicate our gratitude and heartfelt appreciation for sorting out our video stream last night and early parts of this morning. You went beyond what was expected from you and this is greatly appreciated by CIDA, it’s students and management. This is the kind of dedication and service any employer can really be proud of. In our opinion you are a true asset to Missinglink.
 
Kind regards,
 
NESAN CHETTY
Senior Manager – Marketing
CIDA CITY CAMPUS
 

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