After becoming finalists for Seth Godin's Bullmarket (we made it too), we were tasked with asking clients what we did that was special. The results were better than we could imagine so we've decided to post them here.

While we're happy to simply post these here for our ego, we also see this as a challenge to ourselves. By reading these, you will have an expectation for dealing with us, thus, these are our new benchmarks for service. As we improve (and our clients let us know) the bar will continue climbing. Challenge us on these...please!

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20th June 2008 at 12:31

Readymade/Absa innovation

Hi Rich,

We are on track for the ‘visualisation experience’ on the Absa City campus, starting the week of 7 July. Thank you once again for the great job of galvanising, energising and all those very good things….the platform was certainly created for anyone with a pulse, to contribute towards changing the current experience our customers have with us…no excuses!

Regards
Bev Counihan
Head: Group Service Innovation

 

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