After becoming finalists for Seth Godin's Bullmarket (we made it too), we were tasked with asking clients what we did that was special. The results were better than we could imagine so we've decided to post them here.

While we're happy to simply post these here for our ego, we also see this as a challenge to ourselves. By reading these, you will have an expectation for dealing with us, thus, these are our new benchmarks for service. As we improve (and our clients let us know) the bar will continue climbing. Challenge us on these...please!

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18th October 2008 at 18:03

Citadel: client investment presentation

HI Boys

We just want to tell you that the work you’ve done for us on our client investment presentation is nothing short of brilliant! You’ve taken the standard to an all-time high and complimented our brand tremendously.

Thank you too for being such a great pleasure to work with! We’ve loved your energy, enthusiasm, funnyness and especially your willingness to keep on making changes for us. Sorry, we probably drove you a bit dilly at times.

We’ve had such positive feedback from staff AND clients on the actual presentation and use of visuals – they all love it.

Well done again, and we look so forward to the next job together.

Warm regards

Caren

Caren Rennie
Marketing and Client Care
Citadel

 

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