After becoming finalists for Seth Godin's Bullmarket (we made it too), we were tasked with asking clients what we did that was special. The results were better than we could imagine so we've decided to post them here.
While we're happy to simply post these here for our ego, we also see this as a challenge to ourselves. By reading these, you will have an expectation for dealing with us, thus, these are our new benchmarks for service. As we improve (and our clients let us know) the bar will continue climbing. Challenge us on these...please!
- 25.11.09TEDx Johannesburg
- 23.11.09Janssen-Cilag (Preso Training with ...
- 09.11.09Cida City Campus
- 07.10.09Winner: World's Best Presentation
- 18.09.09How to improve your sex life! (Cit...
- 11.05.09Fanta comedy evening
- 06.04.09vitaminwater launch
- 25.03.09Regewoods retail preso
- 17.03.09The Business Place
- 10.03.09Match: SAB Lions' tour
- 06.01.09Mercury Media: GCA Awards
- 04.11.08FNB Oracle CRM presentation!
- 18.10.08Citadel: client investment presenta...
- 03.10.08Bonitas
- 26.09.08FNB Commercial roadshow
- 23.08.08Mweb presentation training
- 14.08.08Bidvest Bank
- 21.07.08Citadel preso training
- 05.07.08Chep
- 20.06.08Readymade/Absa innovation
25th November 2009 at 11:36
TEDx Johannesburg
Dear Rich and Wolfy
Thank you so much for everything… all your offerings and help and commitment and sheer style. We would not have had quite the professionalism and slickness that we had yesterday without Wolf, who worked day and night on those presentations and who facilitated last minute changes on the day…not to mention being totally on the ball and alert when transitions needed to be made.
And Rich, your energy on the stage last night was a great uplifting roaring ending that really carried the whole day through.
Seriously, I can’t thank you enough.
All the best
Alicia Thomas-Woolf
www.tedxjohannesburg.co.za

23rd November 2009 at 18:49
Janssen-Cilag (Preso Training with SalesGuru)
Dear Mark and Richard
A huge thank you for your impactful program on Tuesday, the 17th of November.
Some of the delegates had an opportunity to adapt their presentations before our big annual Marketing Plan presentations. These took place yesterday.
The training group attempted to include your principles of telling stories and adding visuals which contributed to audience engagement and lots of fun. We will keep on practicing these concepts.
I include feedback from the actual training:
Name two major benefits that you received from the Presentation skills training?
· Learn how to use storytelling as an aid. Use of visual aids instead of words.
· Body language and slide layout.
· Setting objectives and timing.
· Presentation objectives and story-telling.
· Less is more; break the norm. Question the validity of statements. Contribution to objectives.
What impact will the program have on your future presentations?
· Hopefully I will be able to communicate more effectively with my audience and design better slides.
· Will be used all the time.
· Not too busy slides, telling stories, make more use of the audience.
· Big
· Massive! Will use new techniques to improve audience participation.
General comments:
· Excellent – very worthwhile
· Useful and practical
· The choice of 2 guest speakers was excellent.
Kind regards
Melinda Prinsloo
Training Manager Janssen-Cilag SA

9th November 2009 at 12:28
Cida City Campus

7th October 2009 at 18:01
Winner: World's Best Presentation
We were recently crazy-wicked-awesome enough to enter and win our category in SlideShare’s “World’s Best Presentation” competition. SlideShare is the YouTube of the preso world – we were stoked to say the least. Our preso, A crime so monstrous, is about the modern slave trade and was inspired by E. Benjamin Skinner’s brilliant book of the same name.

18th September 2009 at 16:46
How to improve your sex life! (Citadel rock!)
Hi Dudes,
Ja, how quickly did you open this mail…… thought the subject line would get your attention!
Actually.. this has got *&-all to do with sex… I’ve just attended the Jo’burg client presso’s and again witnessed your artful handiwork 1st hand!
I’d like to congratulate you guys on an amazing job with the presso – I think your best work yet!
A massive thank you to you and whoever else was involved!
Regards
Joe Bester

11th May 2009 at 13:17
Fanta comedy evening
Greetings Linkies!
I just wanted to say a HUGE THANK YOU & TONZ OF HUGGINZ for making me look good with my presentation!!! Thank you for your patience and assistance throughout the entire process.
Regards,
Nthabi Motsoeneng
6th April 2009 at 16:23
vitaminwater launch
to our favourite presentation gorillas
d’ave, grant, jordi, ryno and dale
we are all beating our chests and sending you guys giant sized gorilla hugs !
thank you for the amaaaaaaaaaaazing job you did on all the presentations and videos for the vitaminwater launch week
as you can see from nina’s comments below – the presentation is the best in the world so far (kinda new it would be)
bill egbe loved the dr jess video so much he as asked for his own personal copy and everyone at coke loved the launch preso said it was the best ever
tks for ,gracing us with your charm, good looks and “yes we can ” approach and for being so darn funny ……………you guys are absolute rock stars and the glaceau vitaminwater team in sa luuurves you
love mish, rusti, marina and gareth
—
gareth, rusti and michelle –
congrats on the fantastic glaceau south africa internal kick off — the best we have seen in any of our international markets.
best of success for the launch week — I’m sure we will see great things from “the three amigos” and the sa glaceau team!
all the best,
nina
25th March 2009 at 10:30
Regewoods retail preso
Hey Candy
I was delighted and impressed with the finished product… not as much as the delegates were, though!
Well done to you and Wolfi.
Shalom.
Issy Zimmerman
17th March 2009 at 10:24
The Business Place
Hi Rich
Just wanted to say a big thank you to Missing Link for our promo DVD. We think it is fab and big commendation to Greg who was very professional and an absolute pleasure to work with. It is rare to find people who actually deliver on what they have committed to and on time and to good quality and he was able to do all those things.
Thanks again.
Kind regards
Julie
10th March 2009 at 16:24
Match: SAB Lions' tour
Hi Guys,
Just from my side a huge personal thanks for the work and dedication put into our launch. With the lead time provided I think you guys produced a phenomenal product. Greg, thanks in particular to you for your help in managing the client, you always made Rob and all of us feel comfortable with what was suggested and that the execution would be spot on.
I am sure a lot more will come out of this footage and we will use you guys again going forward for this particular sponsorship.
Once again, thanks and look forward to catching up with all of you guys soon!!
Adios.
Brett Sparg
6th January 2009 at 13:04
Mercury Media: GCA Awards
Everyone was super-super impressed with the AV. The function was a HUGE success, not 1 hiccup!
Well done for delivering on time and in style J
Please thank everyone involved.
…Till the next ball-breaker.
(Sue, Brand Leadership)
4th November 2008 at 16:23
FNB Oracle CRM presentation!
Hi D’ave, Dayle, Grant
Just to let you know that we ROCKED in France! Our presentation went down really well and we received lots of compliments on the graphics etc that was used. Of course we told them that it was courtesy of Missing Link :-)
Many thanks again for the outstanding job you pulled off in such a short space of time.
Regards,
Sarita Visser
Chief Information Officer
FNB Commercial Banking
18th October 2008 at 18:03
Citadel: client investment presentation
HI Boys
We just want to tell you that the work you’ve done for us on our client investment presentation is nothing short of brilliant! You’ve taken the standard to an all-time high and complimented our brand tremendously.
Thank you too for being such a great pleasure to work with! We’ve loved your energy, enthusiasm, funnyness and especially your willingness to keep on making changes for us. Sorry, we probably drove you a bit dilly at times.
We’ve had such positive feedback from staff AND clients on the actual presentation and use of visuals – they all love it.
Well done again, and we look so forward to the next job together.
Warm regards
Caren
Caren Rennie
Marketing and Client Care
Citadel
3rd October 2008 at 17:56
Bonitas
Hi Rich
I hope all is well with you. I would really like to take this opportunity to highlight one of your staff members.
Dayle during the past few weeks has really not only exceeded the expectation and delivery for us on the road show but personally was incredibly professional and went beyond the call of duty to ensure that all worked smoothly for the road show.
Secondly we have requested Missing Link to assist us with another project and yet again Dayle has produced excellent work and has been a pleasure to work with as he really assists with direction and execution.
Thank you and your staff for all the hard work, time and effort.
Kind regards & God bless
Bronwen Blunden
26th September 2008 at 00:22
FNB Commercial roadshow
Hi guys
I would just like to thank you and your team for all the hard work you put into making the road show a success.
After many hours or pushing and pulling I do believe that this has been by far the best road show to come out of the Commercial Bank and to check this we are even asking the audience to tell us, so I will let you know. But regardless of that we still had a more vibrant, informative presentation that captivated the audience and allowed us the opportunity to get the message across the way we wanted to.
If you would please pass my thanks and appreciation on to all the guys and girls at Missing Link and Thunk that helped put this together.
It was everything we wanted and more and the feedback we have had back so far has shown we were on the button.
Once again, thank you and I look forward to working with you guys again soon.
All the best
Shaun Edmeston
23rd August 2008 at 14:49
Mweb presentation training
Hi Dave,
Thank you, thank you and thank you. I really enjoyed the training yesterday, I’m very excited to go practice and put the presentation to the test, it’s a sure way to go in and kick ass out there!!!
Work on getting us on more training sessions, we can never have enough!!!
Have a great weekend!
Kind Regards,
Franciska Stoltz
Account Manager
14th August 2008 at 22:41
Bidvest Bank
Hi there guys
Just want to say a very big THANK YOU for all you did for our sales conference.
You made it the success it was.
The staff are still talking about it!!
It was a pleasure working with you and I hope we can take this to all our staff!!
Kind regards
Kim
21st July 2008 at 17:56
Citadel preso training
Hi Dave and Richard
You both rock!
Thank you for a brilliant day together. Richard, I haven’t laughed and learnt so much in two hours in a long time, and Dave, you managed our group incredibly well. Yes, Dave Mohr can be very scary at times even for me, and you sorted him out.
I cant wait for the first presentation when we wow our clients. You’ll have to be there to bask in the glory with us.
Thank you again. We just had so much fun too.
Warm regards (and hugs and kisses)
Caren
5th July 2008 at 19:42
Chep
Hey Rich!, Tebz, Sam D’ave
This is a note to the whole team at Missing Link who worked on the CHEP presentation to say thank you and well done on the incredible job you did for CHEP.
Dave Lee (from BMW) and I presented the master piece missing link produced for us at SAPICS yesterday. The response to our presentation was nothing short of spectacular! Our message was clearly understood by the audience and very well received by the audience. As a result we have enabled significant opportunities for our RFID solutions.
Our CEO, Sales Director and our SVP for Global marketing (visiting from Orlando) were all blown away with the quality of our presentation.
We had several members of the audience come especially to us after the presentation to thank us for such a fresh take on presentation style. Your work is absolute world class!
Dave Lee from BMW was also particularly impressed with the quality of the presentation and the style of presenting you enabled for us. As a result he has invited Dale and I to deliver this presentation to the BMW group in Germany in 2 weeks time. WOW!
Wait there is more!
Dave and I were the proud recipients of the Volkswagen award for the best overall paper and presentation submission for the SAPICS conference. A big thanks to you guys for all your efforts in helping us secure this award!
So thanks again to the whole team at Missing Link team on a job very well done. We can’t wait for an opportunity to work on another presentation with you guys.
Cheers,
Matt
20th June 2008 at 12:31
Readymade/Absa innovation
Hi Rich,
We are on track for the ‘visualisation experience’ on the Absa City campus, starting the week of 7 July. Thank you once again for the great job of galvanising, energising and all those very good things….the platform was certainly created for anyone with a pulse, to contribute towards changing the current experience our customers have with us…no excuses!
Regards
Bev Counihan
Head: Group Service Innovation






